An email archive is a highly specialized storage system designed to reliably and efficiently
manage increasingly large volumes of data. Using an email archive, a company can back up
all existing and future emails so that they cannot be deleted or tampered with. Another
aspect of email archiving is the highly efficient use of data. All users within the company
enjoy fast and easy access to the archive.

Advantages of Email Archiving

Legal Advantages

• In many countries and sectors, emails are subject to legal discovery. Corresponding
requests from federal agencies, the courts, and attorneys must be handled quickly
by maintaining seamless email logs.
• In order to comply with regulatory requirements and protect yourself in the event of
litigation, a reliable compliance strategy can be developed with an email archiving
solution at its core. Email Archiving – A Brief Over-view for Decision Makers

Economic Advantages

• Fast and easy access to a 100% complete email inventory help increase employee
productivity
• Data loss, and the damage it can cause to a company’s finances and reputation,
can be safely avoided
• Employees can no longer delete emails accidentally or intentionally (for example,
when leaving the company)
• Mailbox quotas that force employees to perform the time-consuming task of organizing their mailboxes are no longer necessary

Technical Advantages

• Storage requirements and costs are permanently reduced by relocating the emails
to an archive
• End users can recover lost emails themselves, freeing the IT department from having to perform this task
• The backup and restore processes for the email server are streamlined and made
less complex
• With the IT costs saved through email archiving, ROI (return on investment) is generally achieved in little time

Businesses can benefit from all the legal, technical, and economic advantages of modern and secure email archiving with MailStore Server.

MailStore software creates 1:1 copies of all emails in a central email archive to ensure the security and availability of any amount of data for many years to come. Users can still access these emails using Microsoft Outlook, MailStore Web Access, or a mobile device.

Advantages for Companies

Prevent Data Loss

MailStore Server enables the central, secure, and complete storage of all emails for any length of time, delivering reliable protection against data loss.

Compliance with Regulatory Requirements

MailStore Server is a powerful tool for implementing a dependable email compliance strategy while also satisfying the regulatory and eDiscovery requirements.

Reduce the Workload of the Email Server

MailStore Server reduces the workload of the email server by relocating old emails, providing flexible storage management, and reducing storage requirements.

Simplify Backup and Recovery

MailStore Server reduces email server backup and restore times. Users can also recover lost emails themselves using one-click restore.

Use Emails Efficiently

Users can continue to access their emails within their familiar working environment (e.g., Microsoft Outlook) faster than ever.

Backup PST Files

PST files are prone to error and difficult to manage. This problem can be permanently solved by centrally archiving all PST files.

Archiving of Emails From Different Sources

• Microsoft Exchange Server 2003, 2007, and 2010 (incl. SBS)
• Hosted Exchange
• Microsoft Office 365
• MDaemon Messaging Server
• Any IMAP- or POP3-compatible email server or mailbox
• Email clients such as Microsoft Outlook and Mozilla Thunderbird
• PST and other email file formats

Contact us on 0115 822 0200  or emails support@your-itdepartment.co.uk

Your IT Department Ltd are in the final stages of launching a full range of cloud services for Nottingham and Derby businesses.  We will be able to provide :

• Dedicated and Virtual Servers
• Virtual Desktops
• Your choice of software including email, accounting, CRM, ERP and more.
• True Remote working from any Device, PC, Laptop, Mobile and Tablet PC’s

All services are provided as a monthly subscription with no hardware or software to purchase upfront, and are fully managed and supported by Your IT Department Ltd.

Check back regularly for more details, or if you wish to explore how cloud services could help your business contact 0115 8220 200

We are pleased to welcome St Joseph’s School on Derby Road as a New IT Support customer.

St. Joseph’s School was first established by the Sisters of Mercy in 1934 as a Catholic Independent Co-Educational Day School. Over the last 75 years the school has built a reputation for its excellent academic standards as well as its outstanding pastoral care. In 1990 the Sisters of Mercy relinquished their control of the school and the responsibility for the school was passed to a Board of Trustees.

The school is now both multi-faith and multi-ethnic which has strengthened our school family.

St. Joseph’s takes children from the age of twelve months up to eleven years. When children leave us at the age of eleven they move to a variety of schools. Many go to other Senior Independent schools such as Dagfa House, Hollygirt, Loughborough Grammar, Loughborough High, Nottingham High School for Boys, Nottingham High School for Girls or Trent College. Some enter the state sector for their secondary education with a number of children going on to either the Becket or Trinity, Catholic Secondary Schools

For more information visit www.st-josephs.nottingham.sch.uk

We are pleased to welcome Sunraysia UK Ltd in Nottingham as an IT Support customer.

Sunraysia UK Ltd make a range of juices that are not only full of goodness to help keep your insides happy they also taste pretty delicious too.

Find our more at www.sunraysia.co.uk

Microsoft has released a critical patch MS12-020 that they are urging Windows users to Install as soon as possible.

This patch has been approved and pushed out for all our Managed IT Support customers, 75% of all windows machines had this patch install by 14th March 2012.

Details of the issues the patch resolves are below:

Security Update MS12-020 addresses two vulnerabilities in Microsoft’s implementation of the Remote Desktop Protocol (RDP). One of the two, CVE-2012-0002, is a Critical, remote code execution vulnerability affecting all versions of Windows. This blog post shares additional information with the following goals:

• To strongly encourage you to make a special priority of applying this particular update;
• To give you an option to harden your environment until the update can be applied.

Note that CVE-2012-0002 was privately reported and we are not aware of any attacks in the wild. Additionally, the remote desktop protocol is disabled by default. However, due to the attractiveness of this vulnerability to attackers, we anticipate that an exploit for code execution will be developed in the next 30 days.

We understand and appreciate that our customers often need time to evaluate and install bulletins as appropriate for their environment. For systems running RDP without Network-Level Authentication (NLA) enabled, this post includes information on a mitigation that may be applied in advance of the bulletin.

Pre-auth, network accessible, service running as SYSTEM

This issue is potentially reachable over the network by an attacker before authentication is required. RDP is commonly allowed through firewalls due to its utility. The service runs in kernel-mode as SYSTEM by default on nearly all platforms (except for one exception described below). During our investigation, we determined that this vulnerability is directly exploitable for code execution. Developing a working exploit will not be trivial – we would be surprised to see one developed in the next few days. However, we expect to see working exploit code developed within the next 30 days.

The good news is that the Remote Desktop Protocol is disabled by default, so a majority of workstations are unaffected by this issue. However, we highly encourage you to apply the update right away on any systems where you have enabled Remote Desktop.

You have probably seen the new BT adverts for BT Infinity, superfast broadband allowing download speeds of up to 40 mbps.  Well fibre broadband is also available for businesses in some parts of Nottingham.  The following Exchanges are now accepting orders:

• Nottingham Longbow
• Basford
• Sherwood
• Trentside
• Plumtree
• Long Eaton

Costs are comparable with standard broadband, however offer much better value considering the speeds that are now available.  For further details on the Fibre services we can offer contact us on 0115 8220 200

Your IT Department Ltd has recently been listed as one of the Top 50 European Managed IT Services Providers.

The MSPmentor 50 EMEA Edition is based on data from MSPmentor’s global online survey, conducted October-December 2011. The MSPmentor 50 EMEA Edition recognizes top managed service providers based on a range of metrics, including annual managed services revenue growth, revenue per employee, managed services offered and customer devices managed.

“Nine Lives Media and MSPmentor congratulate Your IT Department Ltd for its leadership position within the EMEA market,” said Amy Katz, president of Nine Lives Media, a division of Penton Media. “While many IT resellers across EMEA cling to break-fix business models, the EMEA 50 list identifies true market leaders among IT service providers.”

“MSPs on this year’s EMEA 50 list lifted their annual recurring revenues a healthy 7 percent to US$163 million, an impressive mark considering the economic uncertainty facing the EMEA region,” said Joe Panettieri, editorial director of Nine Lives Media. “Those 50 MSPs are now managing 164,000 desktop and mobile devices for customers, up nearly 50 percent from 2010.”

Lee Hewson – Managing Director at Your IT Department Ltd said “We have had a very successful 12 months, Both our revenues and number of network devices we manage have grown by over 400%, I can only put this down to the quality of the services we deliver, we constantly strive to exceed our customers expectations.”

We are pleased to welcome  Hr Higgins ( The Coffee Man) Ltd who have contracted Your IT Department Ltd to provide IT Support their Essex based business.

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London Wl and Waltham Abbey in Essex, H.R. Higgins is run by the son and daughter of H.R. Higgins and by his grandson David, who became managing director in 2003. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

To find out more visit http://www.hrhiggins.co.uk

Open Value Subscription (OVS) is a low cost easy way to license all the latest Microsoft software via one simple three year rental agreement. OVS is specifically designed as the optimum licensing solution for companies with 5 to 250 desktops. At the end of the three year agreement customers have the choice to either extend the agreement, buy out the software or discontinue usage.

Why Choose Open Value Subscription?

1)     Low Cost Option – As a rental agreement OVS is a cost effective licensing agreement for small and medium sized companies.

2)     Access to Latest Versions of Microsoft Products – OVS customers can automatically use the latest software available from Microsoft, ensuring they get the benefits of the best Microsoft has to offer.

3)     Pay According to Use – Customers only pay for software actually installed. Each year, customers can increase and decrease the number of desktops as need be to support their business requirements and only pay annually for the revised number of desktops.

4)     Up-to Date Discount – Customers existing investment in Office is recognized by receiving up to a 50% discount in year 1 of the agreement.

5)     Simplified Licensing Management – One simple agreement can cover a customer’s entire organization, with a simple on-line tool showing the exact licensing position. No more managing the complexity of different licensing types on different pieces of paper.  All a customer needs to do is check software deployment and make a payment once a year.

6)     Simplified Budgeting, Ordering and Price Protection – Customers receive a predictable invoice once a year for all software covered under the agreement, streamlining budgeting and ordering. Where usage of covered products increases, prices are fixed at the initial value for the 3 years.

7)     Reduced Risks of License Non-compliance – Managing licensing can be complex, but a company covered by an OVS agreement is considered compliant during the 3 years of the agreement, removing  uncertainly and the worry that accompanies it.

8)     Employees can use Office at Home – employees can install and use Office on their home PCs free of charge, helping productivity, tele-working and training.

9)     Information Worker Solution Services – customers can get one and two day workshops delivered free of charge by Microsoft designed to help them get practical, tailored information and blueprints to help them maximize the benefits of desktop software.

10)  Technical Support – customers can qualify for a TechNet Plus subscription, 24×7 Problem Resolution Phone Support and Microsoft Professional Support Incidents.

11)  Training Support – OVS Customers get free vouchers for classroom training from official Microsoft training partners. Employees get access to on-line Microsoft learning courses.

12)  Cold Backup Server Licenses – any server covered by OVS can have a complimentary “cold” back-up in place for disaster recovery.

13)  Possible Tax Benefits – Since OVS is a rental agreement it may be possible to treat the cost as an expense rather than a capital expenditure. Customers must, naturally, seek their own tax advice.

In order to provide customers with choice and because of its legal nature licensing is complex. OVS is designed to simplify licensing for small and medium size companies. In order to qualify for an OVS contract customers must cover at least one of the following :- Windows Pro Upgrade, Office Professional, Office Small Business Edition, Windows Small Business Server CAL or Core CAL.